Cookie Policy

Cenaiva, operated by Autor Technologies Inc., uses cookies and similar technologies to run the Services, remember your preferences, and understand how the Services are used. This page explains what we use and how you can control it. It supplements our Privacy Policy.

1. What cookies are

A cookie is a small text file a website stores on your device so it can be recognized on later visits — for example, to keep you signed in or remember a preference. In this policy we use “cookies” to refer to cookies and the similar technologies described below.

2. Other local storage

Beyond cookies, we use related browser technologies — your browser’s local storage and session storage, and (in some cases) IndexedDB — and similar identifiers in our apps, to hold preferences and state on your device. These work like cookies for the purposes of this policy.

3. First-party vs third-party

A first-party cookie is set by Cenaiva. A third-party cookie is set by a provider we use to run the Services (for example, our payment or infrastructure providers). We do not allow third parties to use cookies on the Services to build advertising profiles.

4. Session vs persistent

A session cookie is deleted when you close your browser. A persistent cookie is kept for a set period so we can remember you or your preferences on later visits, until it expires or you clear it.

5. Why we use them

We use cookies to keep you signed in and secure, to remember choices you make, and to understand how the Services are used so we can improve them. The categories below describe each purpose.

6. Strictly necessary cookies

These keep you signed in, secure your session, balance load, and make core features work — for example, holding your login and your cart, and protecting against fraud. The Services do not function properly without these, so they cannot be switched off through our controls.

7. Functional cookies

These remember choices you make, such as your selected city or delivery location, language, theme, and recent preferences, so you do not have to set them again. We store some of these directly in your browser’s local storage.

8. Analytics cookies

These help us understand usage in aggregate so we can improve the Services — for example, which features are used and where problems occur. We use this to improve the product, not to build advertising profiles.

9. Security cookies

Some strictly necessary cookies exist specifically to protect you and the Services — for example, to secure your signed-in session, guard against cross-site request forgery, and detect and prevent fraud and abuse.

10. Cookies set by our service providers

Some cookies are set by providers that help us run the Services (for example, payment, infrastructure, maps, and analytics providers). These providers act on our behalf under contract and are described in the sub-processor list in our Privacy Policy.

11. Payment (Stripe) cookies

Our payment provider Stripe may set cookies needed to process payments securely and to help detect and prevent payment fraud. These support checkout and are governed by Stripe’s own policies as well as this one.

12. Maps cookies

Google Maps Platform provides the maps, places, and routing used for discovery, delivery quotes, and tracking, and may set cookies needed to serve and secure those map features.

13. Advertising cookies

We do not use advertising cookies. We do not use cookies to sell your personal information, to serve third-party targeted advertising, or to build advertising profiles about you.

14. Consent

Strictly necessary cookies are always active because the Services cannot work without them. Where the law requires your consent for non-essential cookies (such as analytics), we ask for it and honour your choice. You can change your choices at any time using your browser settings, as described below.

15. Examples

• Session / authentication (strictly necessary) — keeps you signed in and secures your session.
• Cart and checkout state (strictly necessary) — remembers items and details while you order.
• Location and language preference (functional) — remembers your chosen area and language.
• Theme preference (functional) — remembers light or dark display.
• Usage measurement (analytics) — measures feature usage and errors in aggregate.

16. Managing cookies in your browser

You can control or delete cookies through your browser settings. Most browsers let you refuse or delete cookies, browse privately, and block third-party cookies. Look for these in your browser’s settings:

• Google Chrome — Settings → Privacy and security → Cookies and other site data.
• Safari — Settings → Privacy.
• Firefox — Settings → Privacy & Security.
• Microsoft Edge — Settings → Cookies and site permissions.

17. Clearing local storage

Clearing your browsing data (or the site’s data for Cenaiva) in your browser settings also clears the local storage, session storage, and other on-device data we use. Doing so will sign you out and reset saved preferences such as your area, language, and theme.

18. Mobile app note

In our mobile apps we use device storage and similar identifiers rather than browser cookies for the same purposes — keeping you signed in and remembering preferences. You can clear this data through your device or app settings, or by signing out.

19. Do Not Track

Some browsers can send a “Do Not Track” signal. There is no common industry standard for how to respond to it, so we do not currently respond to Do Not Track signals. Because we do not use advertising cookies or cross-site tracking, this does not change how your information is used.

20. Impact of disabling

Blocking strictly-necessary cookies may stop parts of the Services — such as staying signed in or checking out — from working. Blocking functional cookies means preferences may not be remembered between visits.

21. Changes

We may update this policy from time to time; we will post the updated version here and change the “Last updated” date.

22. Contact

Questions can be sent to support@cenaiva.com.